Privacy Policy

This Privacy Policy ("Policy") outlines how Tottenham Hale Mosque and Community Centre ("THMCC," "we," "us," or "our") collects, uses, discloses, and safeguards, personal information. We are committed to protecting the privacy of our community members, donors, visitors, and users of our services. By interacting with THMCC's website, events, and services, you agree to the terms outlined in

this privacy Policy.

1. Information We Collect:

1.1 Personal Information: We may collect personal information such as names, contact details, addresses, email addresses, phone numbers, and other relevant information when you interact with us for purposes including but not limited to donations, event registration, inquiries, and subscription to newsletters.

1.2 Payment Information: If you make donations to THMCC, we may collect payment-related information, such as credit card details or other financial information, in compliance with industry standards and payment processor regulations.

1.3 Usage Data: We may collect information about your interactions with our website, including IP addresses, browser types, operating systems, and

browsing behaviour. This data helps us improve our website's functionality and user experience.

2. Use of Information:

2.1 We use the collected information to provide, improve, and personalize our services, communicate with you, and keep you updated about THMCC's activities, events, and initiatives.

2.2 Personal information may also be used for administrative purposes, including processing donations, event registrations, and maintaining accurate records.

2.3 We may analyse usage data to understand trends, improve website performance, and enhance our services.

3. Disclosure of Information:

3.1 THMCC does not sell, rent, or lease personal information to third parties. We may share personal information with trusted service providers who assist us in carrying out our operations, such as payment processors and communication platforms. These service providers are contractually bound to protect the confidentiality and security of your information.

3.2 We may disclose personal information as required by law, regulations, or legal processes, or to protect our rights, privacy, safety, or property.

4. Data Security:

4.1 THMCC takes reasonable measures to protect personal information from unauthorized access, loss, misuse, or alteration. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4.2 In the event of a data breach, THMCC will 1) Identify and contain the breach. 2) Notify relevant stakeholders. 3) Investigate and assess the impact. 4) Report to Information Commissioner 5) Inform affected individuals if high risk. 6) Take mitigation measures and review security controls. 7) Maintain detailed documentation throughout the process.

5. Your Choices:

5.1 You can update your personal information or opt out of receiving communications from THMCC at any time by contacting us using the provided contact details in Section 8.

5.2 To request access to your personal data, submit a Subject Access Request (SAR) by emailing info@tottenhamhalemosque.org, contacting us on our social media channels or in person by speaking to one of our officers. Include your name, contact info, and any relevant details. We'll verify your identity and respond within one month with the requested information.

6. Children's Privacy:

6.1 Our services are not directed towards individuals under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you believe we have inadvertently collected such information, please contact us to have it removed.

7. Third-Party Links:

7.1 Our website may contain links to third-party websites. This Policy does not apply to those external sites, and we are not responsible

for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Training and Awareness:

8.1 All staff members and volunteers will receive appropriate training on data protection procedures upon joining Tottenham Hale Mosque & Community Centre. Regular refresher training sessions will also be provided.

9. Contact Us:

9.1 If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or our data practices, please contact us at info@tottenhamhalemosque.org or complete the contact us via this form. Our Data Protection Officer Ishaq Pathan will get back to you.

10. Changes to the Privacy Policy:

10.1 THMCC may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated Policy will be posted on our website, and your continued use of our services constitutes acceptance of the revised Policy.

By using our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Your privacy and trust are important to us, and we are dedicated to safeguarding your personal information.

Last updated: 8/07/2024